Matchbook Review
Mobile Site / App 88%
Software88%
Payments60%
Bonuses & Promotions76%
Customer Support87%
Overall80%
The Positives
  • Low margins and fast website
  • Extensive betting exchange markets
  • Reduction in commission fees
The Negatives
  • No live streaming offered
  • No PayPal payment method
80%Overall Score

About Matchbook

Matchbook is another betting exchange sports book to rival the Betfair betting exchange. Matchbook sportsbook has been around since 2004 and underwent a complete online revamp in 2013, bettering their quality of service and betting platform. They started off by focusing on US sports but have since turned their attention to the popular UK betting markets. This betting exchange has very low commission structures (1.5% compared to the industry standard 5%) and doesn’t charge winning punters a premium and has low minimum stakes, making it an enticing proposition to players.

Pros and cons

Pros:

  • Low margins and an operationally fast website
  • Extensive markets throughout the betting exchange
  • Reduction in commission fees for new players.

Cons:

  • No live streaming offered
  • No PayPal payment method

Matchbook Mobile Site and Apps

Matchbook boast a very easy to use app that delivers the same experience as the desktop site, so you don’t need to settle for a second rate on the go betting experience. Matchbook can be easily accessed on your iOS or Android device. The mobile site is a fully responsive website. The mobile site and app is well laid out and finding events and placing bets is a breeze. You’ll find the same markets on the app as you would on the website and so customers have complete freedom on when they want to place bets using Matchbook.com.

Matchbook Software

Players will be pleased with the quality of the interface at Matchbook. The site is black and white with a clean and professional look for no-nonsense betting. The left-hand sidebar displays the various sports that Matchbook covers, represented by an icon rather than text so the navigation is very intuitive and easy to follow. The betting slip is placed on the right with all the information neatly presented for an easy betting experience.

The betting exchange keeps to the standard format so punters can navigate the exchange with ease. Matchbook makes it easy to add several games on the same betting slip. The effective margins are extremely competitive and barely exceed 1% on the important matches, which is great betting value. There can be improvements when it comes to lower leagues and lesser known football leagues. Tennis, hockey, baseball, basketball and MMA are properly covered and the same goes for rugby. When it comes to US sports, Matchbook is a serious contender to any other betting exchange.

Matchbook Deposit Options

Matchbook accepts most commonly used payment methods including credit and debit cards, Neteller, Skrill, Instadebit, Bank Transfer and Paysafecard. These methods are free, except for Paysafecard which has a 2.5% fee attached. They process withdrawals in around 3-5 business days which is pretty average across sports betting websites.

Matchbook does occasionally charge for withdrawals. If players don’t bet on their account much before requesting a pay-out, there may be a fee charged, this depends on your Matchbook ‘payment rating’. Matchbook also have a policy whereby accounts that have been inactive for 2 years will see their funds donated to charity.

Matchbook Bonuses & Promotions

Matchbook doesn’t offer the traditional betting bonuses because they are a betting exchange. The betting exchange already offers punters far betting odds but you to get £500 commission refunded in your first 5 weeks. From your first bet placed you will get 1 loyalty point for every £1 you wager. For every 5 loyalty points accumulated, you will get £5 of bonus money. Matchbook regularly offers promotions to new customers in the form of a £20-30 in risk-free bets.

The Bonus Terms to be aware of:

  • Offer applies to new Matchbook customers who click on a promotional link made available on Matchbook’s website and who subsequently register at www.matchbook.com (the ‘Matchbook Exchange’) and are verified as a customer from 09:00 BST 31 July 2017 until 23:59 BST February 28th 2018
  • Offer applies only to customers who make their first deposit via a credit or debit card. 
  • Offer applies only to bets placed within five (5) weeks from the date that you place your first bet on the Matchbook Exchange (the ‘Qualifying Period’).
  • Place back or lay bets at any available odds on any number of betting markets of the Matchbook Exchange within the Qualifying Period and, if and when you win or lose a minimum of £/€/$100 (or a combination of wins and losses that total £/€/$100) cumulatively across the total number of bets that you place upon settlement of the betting markets, you will be deemed to have paid £/€/$1 in commission. If and when you have paid £5 in commission within the Qualifying Period, then your account will be credited with £/€/$5 within 24 hours.

Matchbook Customer Support

Matchbook have a friendly and knowledgeable customer service department that can be easily reached through phone, live chat and email. The live chat response is instant while email replies can take up to 4 hours. There’s also a helpful ‘Getting started’ section to be found in the footer of the site, offering helpful articles. Customer support is only offered between the hours of 9am to 3am. It is also possible to get your issues across on Twitter and Facebook where you can also expect a swift response.

Website: www.matchbook.com

Phone:

Customer Services

+44236426867

Email: accounts@matchbook.com

Live Chat: Yes

Matchbook Sportsbook Conclusions

The Matchbook sportsbook and betting exchange has a colossus selection of sports and markets to pick from with a straightforward betting set up. Their betting exchange offers plenty of US sports and UK sports. Their low commission is a huge selling point and beats that of Betfair and other betting exchanges. There is room for improvement when it comes to play stats, live streaming and a cash out but their overall offering is excellent with a lot of great promotions to give punters even more from their betting action.

Established: 2004

Licensing: UK, Alderney

Head Office: Inchalla, Le Val, Alderney, GY9 3UL

Matchbook Review